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Privacy Policy and Website Terms & Conditions

This Privacy Policy governs the manner in which InstallFloNow collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by InstallFloNow.

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How we use collected information

InstallFloNow may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To improve our Site
    We may use feedback you provide to improve our products and services.

  • To send periodic emails
    We may use the email address to respond to your inquiries, questions, and/or other requests.


How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

To perform certain Services-related services, track issues in the case of an error, and assist in analyzing how our Service is used, we may use third party services that may collect information used to identify you. Links to the privacy policies of third party providers include:

Text messaging consent

You consent to us sending you text messages using automated equipment to the telephone number you have provided for the purposes of contact in lieu of a telephone call to provide job details, obtain job confirmation, providing notification when the technician is in route, requesting feedback regarding services provided, and providing a link to survey questions.  Your consent is not a condition of purchasing any product or service. You agree to provide your consent electronically and that your response to our text to your text is considered to be the same as your handwritten signature for purposes of validity, enforceability, and admissibility.  You have the right to revoke your consent to receive text messages or conduct business electronically at any time by responding to the text message with the word STOP or by calling our office at 833-FLO INSTALL (833-356-4678).

Changes to this privacy policy

InstallFloNow has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

10261 S Mandel Street
Plainfield, IL 60585
Phone: 833-FLO INSTALL (833-356-4678)

Website Terms & Conditions

Updated July 26, 2019

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