Personal identification information
We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
InstallFloNow may collect and use Users personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To improve our Site
We may use feedback you provide to improve our products and services.
To send periodic emails
We may use the email address to respond to your inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
To perform certain Services-related services, track issues in the case of an error, and assist in analyzing how our Service is used, we may use third party services that may collect information used to identify you. Links to the privacy policies of third party providers include:
Text messaging consent
You consent to us sending you text messages using automated equipment to the telephone number you have provided for the purposes of contact in lieu of a telephone call to provide job details, obtain job confirmation, providing notification when the technician is in route, requesting feedback regarding services provided, and providing a link to survey questions. Your consent is not a condition of purchasing any product or service. You agree to provide your consent electronically and that your response to our text to your text is considered to be the same as your handwritten signature for purposes of validity, enforceability, and admissibility. You have the right to revoke your consent to receive text messages or conduct business electronically at any time by responding to the text message with the word STOP or by calling our office at 833-FLO INSTALL (833-356-4678).
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
10261 S Mandel Street
Plainfield, IL 60585
Phone: 833-FLO INSTALL (833-356-4678)
Website Terms & Conditions
Updated July 26, 2019